Expert Etiquette Trainer Course 國際專家禮儀培訓師

EET-ADMISSIONS CRITERIA 入學標準

You have at least 5 years of training experience ( ｏｒ at least 500 hours of training), teaching etiquette and social skills. 您至少有5年的培訓經驗（或至少完成500小時的培訓），禮儀課程或社交技能。

- You have a high school/ general education diploma. 您擁有高中或普通教育文憑。

- You have a higher education diploma ｏｒ degree (college diploma, bachelors ｏｒ master’s degree). 您擁有高等教育文憑或學位（大學文憑、學士學位或碩士學位）。

- You have at least 3 certificates confirming your completion of training as a trainer

etiquette trainer, ｏｒ other  relevant  skills.  你至少有3份證書，確認你完成了培訓師、禮儀培訓師或其他相關技能證書。

- You have a good understanding of English and can deliver training in English (ｏｒ

at least half in  English).  您對英文有很好的理解并可以提供英語培訓（或者至少可以用一半的英語）。

EET-APPLICATION FOR ADMISSIONS 入學申請

1. Your cover letter in English, which explains: 請在英文信中說明：

- Why do you want to attain an Expert Etiquette Training certificate/ qualification?

您為什么想要獲得國際專家禮儀培訓師證書/資格？

- What do you want to do with it and why? What are your ambitions relating to this training programme? 您想用它做什么，為什么？您對這個培訓計劃有什么打算？

- What are your values in relation to what you want to pursue as career in

training/ as a professional trainer? 您的價值觀與您想要從事的事業有關嗎？

- How do you see your service contribute to society? 您如何看待您所做的對社會的貢

獻？

2. Your CV- (education, work experience, clients/  companies  where  ｏｒ  whose staff you have trained; hobbies; language skills; computer skills) 您的簡歷-包括學歷、工作經驗、客戶/公司或哪些是您的培訓對象；愛好；語言技能； 電腦技能）。

3. Videos: 視頻：

I. 10 minutes Self-introduction video of yourself in English (for Expert course);

10分鐘的英文自我介紹，包括：

- 2 minutes about yourself, background; 2分鐘介紹你的背景；

- 2 minutes about why you became an Etiquette Trainer; 2分鐘關于你為什么成員

一個禮儀老師；

- 2 minutes about why you want to become an Expert; 2分鐘關于你為什么想要成為國際專家禮儀培訓師；

- 3 minutes about your personal opinion on the Chinese etiquette market; 3分

鐘關于您對中國禮儀市場的個人看法；

- 1 minute conclusion- anything that will make a lasting impression. 1分鐘總結-

任何給給人留下深刻印象的東西。

II. A  sample  video  of  a  training  you  have  given-   Chinese   is   acceptable; preferably in bilingual; 您所提供的培訓的視頻-中文是可以接受的，但最好是雙語。

4. One set of PPT slides of any etiquette course you are giving ｏｒ have given in the past. 提供一套您過去曾經上過的課程PPT。

5. 3 reference/ recommendation letters from previous clients ｏｒ students  (if  the letters  are  in  Chinese,  please  make  a  short  English  translation  of  their  contents   in your own words) 3封來自以往客戶或學生的推薦信（如果這些信件是中文，請用簡短

的英文進行說明）。

6. 1 recommendations letter from CICE. 一封來自亙午文化CICE的推薦信。

EET-INTRODUCTION             國際專家禮儀培訓師課程介紹

To be an effective trainer requires a special balance of skills

想要成為一名出色的培訓師需要掌握的技能

On the one hand the trainer needs to have enough charisma and dynamism to make their subject interesting and compelling as well as understanding how to organize and structure their material in a logical and engaging manner. On the other hand, the trainer needs enough sensitivity and awareness to be able to focus attention more on the students’ needs and abilities than their Own “show”.

一方面，教練需要有足夠的魅力和活力，使他們的主題有趣和引人注目，以及理解如何有邏輯的和有吸引力的設計和組織他們教材的方式。另一方面，教練需要足夠的敏感度和意識，以便能夠更多地關注學生 的需求和能力，而不是他們自己的“表演”。

Our Expert Trainer Course looks at a balance of 3 different elements:

? You ( the trainer),

? Them  (  the students),

? And It ( the  training).

You >> how you look, sound, and how you come across, Them >> how you adapt to different people and situations,

It >> how you organize and prioritize your course contents and outcomes.

Clearly, each of the three elements cannot exist in isolation, and each needs to be understood in relation to each other. Depending on the training needs and aims of the end-client organization, each course delivered by the Expert Trainer may require a slightly different blend of these components.

However, it will always focus on the principles of good communication and involve a large amount of interaction from the students, who will be required to prepare aspects of a presentation and, in the process, will develop the ability to evaluate themselves and others.

During the 5 days’ training, we look at mastering 3 key areas of competence:

1. Contents

How to establish the aims and objectives of  the  training. How to structure training for maximum interest and effect.

Logistics; room layout; use of technology; props; and equipment. Planning and preparation.

How to vary delivery methods and stimulate full involvement.

2. Communication Speaking and delivery skills. Confidence and posture.

Recognizing and adapting to different types of personality ( of your trainees). Embedding the principles of good two-way communication.

Interpreting different types of feedback: body language, unspoken messages. Facilitating the skills transfer by delivering objective and supportive feedback on classroom activities.

3. Flexibility

Creating and achieving clear learning outcomes. Adapting structure and content to student needs. Learning to improvise, but still stay on track.

Responding rather than reaching to situations and people. Developing a pleasing personality.

Keeping it all in perspective.

Excellent contents often come before excellent delivery, and naturally, we expect both. Therefore, this Expert Trainer Certificate Programme is as much about developing the person as delivering the training.

Upon completion, students will receive accredited train the trainer certificates from The British School of Etiquette, The CPD Standards Office, and ILM.

完成培訓后，學員將獲得英國禮儀學院、CPD標準辦公室和ILM頒發的認證培訓師證書。

EET- COURSE CONTENTS 國際專家禮儀培訓師課程內容 

Module 1:

Introductions

Analyzing your audience

Key steps to creating a clear message Identifying your presentation style Body Language

Use of voice: pitch, timbre, volume, pace The art of handling difficult questions How to open with impact

Using the ‘power of 3’ for a memorable close Team Presentations and 1-on-1 presentations

Module 2:

Emotional Intelligence (EQ) Mindset and motivation

Head-to-toe analysis of your body language

Knowing how to use your voice: pitch, intonation, volume, speed, and tag lines Building rapport face-to-face, on the phone, ｏｒ digitally

Closing the client: 8 techniques

Module 3:

The Power of Etiquette and Manners Meeting and greeting, International forms Prioritizing with purpose

Goal-setting for results Transactional vs transformational Maximizing your personal time Self-awareness

Self-motivation Mindfulness

Module 4:

Children, Youth, and teenagers Interview skills and techniques Social and Business Etiquette

Social Media( Techiquette and Netiquette) Telephone etiquette

How we present ourselves Elevator pitch

Module 5:

Table manners Dinning etiquette

International dinning etiquette and standards

Module 6:

The use and introduction to The Expert Trainer pack

Giving and Receiving Feedback

Feedback and feedforward - when to use them Tools for delivering difficult messages

When you deliver training to your colleagues, please do it with passion and energy. Remember: people buy people.

EXAMINATION:

> written assignment /exam (bilingual ｏｒ English)

> practical exam (bilingual ｏｒ English)

> assessed by panel of 3 examiners (Mr Philip Sykes and 2 other international etiquette trainers)

模塊1:

介紹

分析你的聽眾

創建清晰信息的關鍵步驟確定你的演講風格

肢體語言

聲音的使用:音高，音色，音量，節奏處理難題的藝術

如何有影響力的開場

使用“3的力量”來完成一個難忘的結尾團隊陳述和一對一陳述

模塊2:

情商(EQ)

心態和動機

從頭到腳分析你的肢體語言

知道如何使用你的聲音:音高、語調、音量、速度和標記

面對面、電話或網絡方式建立融洽的關系關閉客戶端:8種技術

模塊3:

禮儀和禮儀的力量

會議和問候，國際形式與目的優先

目標設定為結果

事務與轉型

最大化你的個人時間

自我意識

自我激勵正念

模塊4:

兒童、青年和青少年禮儀

面試技巧

社交及商務禮儀

社交媒體(科技禮儀和網絡禮儀) 電話禮儀

我們如何展現自己（個人禮儀） 電梯游說

模塊五:

餐桌禮儀就餐禮儀

國際餐飲禮儀與標準

模塊六:

專家教練包的使用和介紹

給予和接受反饋

反饋和前饋-何時使用它們傳遞困難信息的工具

當你為你的同事提供培訓時，請充滿激情和精力。記?。?/span>PEOPLE BUY PEOPLE.

檢查:

書面作業/考試(雙語或英語)

>實用考試(雙語或英語)

>考試由3名考官(Philip Sykes先生及名其他國際禮儀培訓師)評審.

COURSES FEE 

* 5 days Expert Etiquette Trainer course >> Required Course.

* 3 days Top T trainer course (authorizes to deliver the BSE Advanced course by only through CICE) >> Optional Course.

A. 5days’ Expert Etiquette Trainer course = 32000 RMB/Person；

B. 3days’ Top T trainer course ( to delivering the BSE Advanced course) = 13500RMB/Person；

C. A+B = 38000RMB/Person.

* The price excludes tax.

課程價格：

* 5 天 專家禮儀培訓師培訓 >> 必修課

* 3 天 頂級培訓師課程 (僅授權CICE提供BSE高級課程) >> 選修課。

D. 5天專家禮儀培訓課程，收費：32000元/人；

E. 3天頂級T培訓師課程(至BSE高級課程授課)，收費：13500元/人；

F. A + B 8天，共計收費： 38000元人民幣/人。

* 以上價格不含稅。

WHY CHOOSE US? OUR CORE COMPETENCE

為什么選擇我們? 我們的核心競爭力

The British School of Etiquette is the leading etiquette and people skills training provider. Our core competence is developing you to reach your maximum potential as an etiquette trainer, so you in turn can develop your students and maximize their people skills potential.

We are the only organization of its kind that is accredited by multiple international bodies (CPD and ILM) that certify the high  quality  of  our courses. Because of this, we are the only etiquette training provider that can issue and arrange international bodies to issue appropriate certificates to trainees who have successfully completed the  course  to  the  satisfaction  of the examiners.

Also, we are the only etiquette training provider endorsed by Investor in People, meaning we, as an organization, focus on developing our internal human resources to their highest potential.

英國禮儀學院是領先的禮儀和人際交往技能培訓機構。我們的核心能力是培養您作為

一名禮儀培訓師的最大潛能，這樣您就可以傳道受業于您的學生，并最大限度地發揮他們的人際交往能力。

我們是唯一一家通過多個國際機構(CPD和ILM)認證的認證機構，以保證我們的課程質量。我們是唯一的禮儀培訓機構，可以頒發和安排國際機構頒發適當的證書，背書學員已成功完成課程，并令考官滿意。

此外，我們是唯一一家得到英國人才投資機構認可的禮儀培訓機構，這意味著我們作為一個組織，專注于開發內部人力資源，使其發揮最大潛力。

完成全部課程后，您將獲得3證+2授權：英國禮儀學院BSE、CPD標準辦公室和

ILM頒發的認證培訓師證書；AET版權課程授權、CICE亙午文化特簽導師授權。